Last Updated: 21st January 2025

At Emily Rose Quirky Designs, I am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal data when you visit and interact with my website, www.emilyrosequirkydesigns.com. By using my website, you agree to the collection and use of your information in accordance with this policy.

1. Who I Am

Emily Thompson is the Data Controller of your personal information as it relates to my website. IONOS Ltd. acts as my Data Processor, hosting my website.

2. Information I Collect

I collect and process the following personal data:

• Personal Information: Name, email address, billing/shipping addresses, phone number, payment details.
• Website Usage Data: IP address, browser type, pages visited, time spent on the site.
• Transaction Data: Information about your purchases, order history, and product preferences.
• Marketing and Communication Data: Preferences for receiving promotional materials.

3. How I Use Your Information

I use your data for the following purposes:

• To Process Orders: To fulfill purchases and provide customer support.
• To Improve Your Experience: To personalize content and offers.
• To Communicate with You: To send order confirmations, shipping updates, *and promotional emails (with your consent).*
• To Meet Legal Obligations: For tax or legal requirements.

4. Legal Basis for Processing Your Data

I process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill orders or contracts (e.g., shipping and payments).
• Consent: For marketing communications or promotions.
• Legal Obligation: To comply with tax, accounting, or legal requirements.
• Legitimate Interests: For improving my website and preventing fraud.

5. Sharing Your Data

I may share your data with trusted third parties for the following purposes:

Payment Processing: Payment details (name, address, email, payment info) are securely processed by Lightspeed Payments. I do not store payment information on my website.

• Lightspeed Payments Privacy Policy: [Link]

Order Fulfillment & Delivery: Your name, address, and email will be shared with Royal Mail for delivery & Order tracking purposes.

• Royal Mail Privacy Policy: [Link]

Legal Compliance: I may share your data to comply with legal obligations.

6. Data Retention

I retain your personal data only for as long as necessary for the purposes outlined in this policy. After this period, your data will be securely deleted or anonymized. For order-related data, I retain it for up to six years for legal and tax purposes.

7. Your Rights

Under GDPR, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate data.
• Erasure: Request deletion of your data (under certain conditions).
• Restriction of Processing: Limit how I use your data.
• Portability: Receive your data in a common format.
• Objection: Object to processing for marketing purposes.

To exercise these rights, please contact me at: [info@emilyrosequirkydesigns.com].

8. Security of Your Data

I take appropriate security measures to protect your data from unauthorized access, disclosure, or loss. While I implement encryption and security protocols, please note that no method of online transmission is 100% secure.

9. Cookies

My website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that allow me to remember your preferences and help improve the performance of my site. Some cookies are necessary for the website to function properly, while others help me analyze how users interact with the site or provide you with personalized content.

Types of Cookies I Use:

• Essential Cookies: Required for the website to function (e.g., for processing your orders).
• Performance Cookies: Help me understand how visitors use the website (e.g., Website Analytics).
• Functional Cookies: Allow me to remember your preferences and settings (e.g., language or region preferences).
• Marketing Cookies: Used to display relevant advertisements and measure ad performance.

For more information on how I use cookies, including how to manage or disable them, please refer to my Cookie Policy.

Lightspeed Payments Cookie Policy:
When making a purchase through my website, your payment information is processed by Lightspeed Payments. As part of their services, Lightspeed Payments may place cookies on your device to ensure secure transactions and to improve your payment experience.

You can learn more about the cookies used by Lightspeed Payments and their privacy practices by reading their CookiePolicy.

10. Transfers Outside the EEA

If I transfer your data outside the European Economic Area (EEA), I will ensure appropriate safeguards are in place to protect it, as required by GDPR.

11. Changes to This Privacy Policy

I may update this Privacy Policy periodically. Any significant changes will be communicated by posting the updated policy on my website, with the "Last Updated" date.

12. Contact Me

If you have any questions or concerns regarding this policy or how I handle your personal data, please reach out to me:

Emily Rose Quirky Designs
Email: [info@emilyrosequirkydesigns.com]
Phone / Address: Available upon request for business-related matters.

Third-Party Providers:

Lightspeed Payments (Operated by Lightspeed Commerce Inc.)
I use Lightspeed Payments as my payment processor to handle transactions. Your payment details are processed securely by Lightspeed Payments, and I do not have access to your payment information.
Lightspeed Payments Privacy Policy

Royal Mail (Operated by Royal Mail Group Ltd)
I use Royal Mail for delivery services. Your name, shipping address, and email will be shared with Royal Mail to ensure the delivery of your order and to send tracking information.
Royal Mail Privacy Policy

Key Updates:

1. Cookies Section: I've added specific details about Lightspeed Payments' cookies and linked to their cookie policy for transparency.
2. Consistency: The rest of the policy remains structured and consistent with the original, while integrating the new information smoothly.
   
   
   UK Government Guide to GDPR 
   ICO Guide to Data Protection