Shipping Information
*UK DELIVERY ONLY*
Please do not place an order for delivery outside the UK this will not be processed and you will be refunded.
I hope to reach other regions of the world soon!
All informaiton below is subject to Terms & Conditions.
Royal Mail
1st Class Postage
(Unless stated otherwise on individual item description)
Postage Costs
It's Free!
(That's right do a little celebration dance!)
Dispatch Time
1 Business Day
24 hours from when you've placed your order
(For example - an order is placed at Thursday 5pm the order will be with Royal Mail by Friday 5pm).
*Unless any delays stated on Home/Shop page
announcements or banners*
Print Wrapping
All prints are placed into a waterproof biodegradable sealed cellophane bag acompanied with a piece of recycled grey board to provide extra sturdiness and finally secured into an all board envelope.
For A3+ Large Prints these will be packaged in the same way and then secured into a cardboard parcel mailer.
Decoration Wrapping
All decorations are placed into a waterproof biodegradable sealed cellophane bag, and finally secured into an all board envelope. (If the item is made from a fragile material ie. Clay pieces, this will have an extra layer of protective wrap & grey board.)
Frame Wrapping
All framed pieces have recycled grey board cut to size to shield the glass, completed with cardboard corner protectors and biodegradable bubble wrap in order to be made watertight and protected. These will then be placed into a secured into a cardboard parcel.
Gift Wrapping Extras
Buying for a colleague, friend or family member discover gift wrapping options below.
Add Standard Gift wrapping for
£1 Extra
*Available all year round*
All items will be packaged as stated aboved with the following extras:
- Brown wrapping paper stamped with the ERQD Logo.
- ERQD Business card secured to wrapping with
colourful washi tape.
- A6 leaflet one side ERQD logo + Reverse space for personal message
*300 characters maximum.*
All items (cards, decorations prints & frames pieces) will be packaged into board backed envelopes or cardboard parcels.
Add Christmas Gift Wrapping for
£2 Extra
*Only from November - December*
All items will be packaged as stated aboved with the following extras:
- Glitter tissue paper seal with a large ERQD sticker.
- Brown label for personalisation
(To *Name* Merry Christmas From *Name*)
- A6 leafet one side shows ERQD logo & the reverse has
space for personal message *150 words max.*
*Decorations only* will be placed inside turquoise parcel boxes.
All other items such as cards, prints and framed pieces will be packaged into board backed envelopes or cardboard parcels.
Returns
Unfortuntly these things happen & we're as heartbroken as you!
If you and your product aren't a match made in heaven or you aren't fully satisfied with your product you can get in touch to either exchange or return the item within 30 days of purchase. Subject to Terms & Conditions.
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